Brand
Citibank Malaysia
Project Type
Social Media
Brief, Objectives & Challenges
Huffy and frowny—probably how most banks seem in the public’s eye. Well, not on our watch! To make Citibank Malaysia feel friendlier, we dress it with a more approachable flair. That means contents from contests to lifestyle tips and exclusive deals, fashioned in fun, local flavours—sometimes illustrated, too!
The Big Idea
While banks tend to be seen as serious, frowny entities, Citibank Malaysia aspires to be more approachable, yet evoking confidence. As such, Citi’s social media is a casual, warm platform that we use to offer friendly lifestyle and financial tips, as well as exclusive deals.
Digital campaign
Social media content
> 2,000
Engagements in 13 minutes